The Menu isn't available and can't be turned on
(Updated: )The CleanMyMac Menu may sometimes be missing or the elements in the Menu may not load. Let's discuss these problems and how to fix them.
What's wrong?
The CleanMyMac icon is missing from the menu bar (top-right corner of your screen), so you can't open the Menu. Even when you turn on the Menu in the CleanMyMac Settings, it's still not accessible.
How to fix it?
Allow the login items of CleanMyMac in System Settings. Once the login items are enabled, the Menu starts automatically in your menu bar.
If the Menu is still missing, turn it on in the CleanMyMac Settings.
In rare cases, the Menu may not start even after these steps. If so, delete the files with the settings of login items and restart your Mac as explained in this article.
What causes the issue?
The service program (login item) responsible for the CleanMyMac Menu isn't running because all login items of CleanMyMac are disabled in your System Settings.
If the steps in this article didn't help, please contact our Support Team.
